Shipping policy

SHIPPING POLICY

At Bravora, we work with trusted couriers to ensure reliable delivery, tailored to your destination. Shipping times may vary based on your location, demand, and courier processing.

Processing Time
Orders are processed and shipped within 1–3 business days of purchase.

Delivery Time
Once shipped, orders typically arrive within 7–20 business days, depending on your region. Delays may occasionally occur due to high demand, customs processing, or courier transit issues.

Lost or Stolen Packages
Once a package is marked "Delivered" by the carrier's tracking system, Bravora considers the order successfully fulfilled. We are not responsible for packages lost, stolen, or misplaced after delivery confirmation. If your tracking shows delivered but you're unable to locate your package, please check with neighbors, household members, or your building's front desk/mailroom, and contact the carrier directly to file a claim. We're happy to help coordinate with the carrier on your behalf.

Delays
We work closely with our carriers to minimize delays and keep you updated on your order status. If your order is taking longer than expected, please reach out and we'll help track it down.

Customer Support
Have questions about your order? Contact us and our team will respond within 24-48 hours.

Thank you for shopping with Bravora!